Cancellation Policy

We understand that plans can change, and we aim to be as accommodating as possible. However, cancellations made at short notice incur costs due to theatre bookings and staff allocations.

1. Cancellations within 24 hours of your appointment will incur a $1,000 cancellation fee to cover administration and facility preparation costs.
2. No-shows will result in full fees being forfeited and will not be eligible for Medicare rebates.
3. Failure to follow pre-operative instructions (e.g., not fasting, no mandatory escort, failure to follow instructions provided by anaesthetist) will result in full fees being forfeited and will not be eligible for Medicare rebates.

If you need to cancel or reschedule, please contact our team as early as possible on (07) 3544 6553 or email admin@brisbanedac.com.au.